Access
Welcome to the Citizens Theatre
We want all of our visitors to feel welcome and comfortable. If you would like to discuss your access requirements in advance of visiting us, please contact our Box Office team. You can call on 0141 429 0022, Text Relay 18001 0141 429 0022 or email us
We are making lots of changes to the building to improve physical access throughout. This includes:
- Level access from the street, through the foyer and into the auditorium
- Lift access to all levels of the auditorium
- New wheelchair accessible positions in the Circle seating area
- All performance, rehearsal and dressing room spaces fully accessible with level access or lift access
- Lowering the stage rake allowing us to present disabled-led performance work
- Improved wayfinding for blind or visually impaired patrons
- New hearing aid induction loops
Our facilities
Wheelchair spaces
- Two new boxes with flat-level floors to better serve wheelchair users have been installed, in addition to our existing wheelchair user positions in the stalls seating area.
- New wheelchair user positions are available at Circle seating level.
- If you would like to discuss what position would be best for your specific requirements, please get in touch with Box Office prior to booking
Toilets
- Toilets are available at all levels of front of house areas
- A fully equipped Changing Places toilet and shower facility is available
- Additional accessible and ambulant toilets are located throughout the building
Car parking
The Citizens Theatre has a small car park adjacent to the building for visitors. Early arrival on performance evenings to secure a space is recommended. There are blue badge spaces within the car park.
Accessible Performances
Our access performances are suitable for all.
They will be clearly labelled on event pages when booking your tickets.
Audio Described
Visually impaired audience members will receive audio descriptions directly to a headset. No changes are made to the performance itself.
BSL Interpreted
British Signed Language (BSL) interpreters will be present for deaf or hard-of-hearing patrons. They will be on stage and interpret the performers.
No changes are made to the performance itself.
Deaf Theatre Club
We run Deaf Theatre club nights for deaf or hard of hearing patrons on the same evening as our British Sign Language interpreted performances. BSL trained staff will greet you on arrival and assist with ticket pick up and bar orders. A BSL interpreted introduction to the show will also be offered ahead of the performance to introduce the storyline and characters.
Captioned
Caption units display written captions throughout the performance. The actors words display on screen at the same time as they are spoken or sung. No changes are made to the performance itself.
Relaxed
Aimed at audience members who would benefit from a more relaxed theatre environment, including people with an autistic spectrum condition or additional sensory or communication needs. These performances may also suit younger audience members or those who might be visiting the theatre for the first time.
We aim to make the performance as inclusive as possible.
Adjustments will be made to the show and space including:
- A relaxed and welcoming atmosphere
- Adjustments to sound and lighting
- The freedom to move around inside the auditorium
- A quiet room you can visit at any point before, during or after the performance
- Trained staff to help
- A visual story is available to help you prepare for your visit ahead of time.
